Prerequisites
Before you begin, ensure you have:- A NavTalk account with API access
- Your API key (obtain from the dashboard)
- Training video ready (meeting the quality requirements)
Step-by-Step Process
Prepare Training Video
Before uploading, ensure your training video meets the quality and content requirements. See the Reference Materials Requirements page for detailed specifications, recommended content, troubleshooting tips, and a reference video example.
Monitor Training Progress
Check the training status periodically:
Training typically takes 15-60 minutes depending on the complexity and quality settings. You can check status periodically or set up webhooks for notifications.
Troubleshooting
Training fails or takes too long
Training fails or takes too long
- Check file sizes and formats (MP4, MOV recommended, under 50MB)
- Verify video meets minimum requirements (at least 2 seconds, 1080p or lower)
- Ensure videos are not corrupted
- Check that your training video meets quality requirements (clear, well-lit, consistent appearance)
- Contact support if issues persist
Training results don't match the reference materials
Training results don't match the reference materials
- Ensure videos meet quality requirements (1080p or lower, at least 2 seconds)
- Check that lighting is consistent and adequate
- Verify facial features are clearly visible throughout
- Avoid videos with complex facial hair (beards, mustaches) - use portraits with little or no facial hair
Avatar lacks detail or shows distortion
Avatar lacks detail or shows distortion
- Ensure videos meet resolution requirements (1080p or lower, not higher)
- Ensure good lighting throughout
- Avoid portraits with beards or complex facial hair - use portraits with little or no facial hair
- Consider using a video that can loop naturally for smoother synthesis
- Try increasing training iterations or using higher quality settings
Avatar not appearing in applications
Avatar not appearing in applications
- Verify that training completed successfully and note the character name
- Check that the training status shows ‘completed’ before attempting to use the avatar